Returns & Refund Policy

At Meze Audio, we want you to be completely satisfied with your high-fidelity listening experience. If your purchase does not meet your expectations, you may return your product within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the product in its original packaging, ensuring all accessories, cables, and manuals are included to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided shipping label or use a tracked courier service to send the item back to our distribution center.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.